FAQ

Frequently Asked Questions


  • Can your products go outside and if so how do they hold up to the weather?

    Yes!! They certainly can go outside and they hold up extremely well. All our exterior projects get our signature hard coat that protects them from the harsh weather. This process completely envelopes them in the coating which means they will never rot, rust or decay. These products can take everything from hot to cold as well as rain and snow.

  • How do you ship your projects?

    We do not have our own trucks for shipping, but we will help facilitate shipping your project a variety of ways from UPS, FedEx or freight to anywhere you’d like. Our policy is to get you the best rate with the quickest transit time so we work with a logistics company to achieve that at the time of shipment. The beauty of creating things from foam means we have an ample supply of packaging materials to ensure your project arrives to you safely. We all know things can happen in shipping, so all projects are insured for the invoice value.  We can help facilitate setting up the shipping, but all shipping is FOB our dock.  

  • What colors does Innovative Foam match for finishes?

    We can match colors to most national brands in either paint or acrylic texture finishes. We also match to pantone colors to the best of our ability. Pantone colors can be tricky due to their print origins, but most are achievable with a bit of patience. The more specific you can be when ordering, the easier it is for us to get your project exactly as you want it.  

  • What type of file is required for a quote or for manufacturing?

    While vector files are preferred for both the quotes and manufacturing, we are able to quote off of many different file types such as jpg, gif, png, pdf, eps, ai, cdr or tif. If you do not have a vector file (ai, cdr or eps) for manufacture we will need to create one. Please specify that when requesting a quote. If you do not have your logo or design in one of those formats contact us to discuss options on how we can get you a quote.

  • Does my project need to be hard coated?

    This completely depends on what type of project you would like and how it will be used. Please see the products page for a more complete explanation for each type of project and different options for them.  

  • How should I finish my project?

    Different projects types have different constraints for finishing. Please visit our products page to see different options for each style. If, after view those, you have more questions please reach out to discuss your options further.

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